We have also listed the most popular FAQ's and have been very diligent in answering them as best as we can to leave you in no doubt about your booking. We are aware that there may be a lot of confusion. Please feel free to click through if anything seems unclear to you. Here you will find everything from A to Z that can help you with your booking process. Of course, you don't have to read through every question. Our search function will help you to narrow down your search field. We wish you success and hope to be able to answer all your questions.

Do you offer discounts for pensioners, children, disabled people or others?

There are special prices that are indicated directly at the time of purchase.

  • Please have a look at the event description and the booking options
How can I give feedback on an activity?

We would love to hear about your experience with gloogs.com. You can write to us on social media (IG and FB links, Google) and let us know what you think.

  • If you attended the activity, just use our review function (you got an email for that)
Why is my opinion not published?

Your comment may have been removed or not published for the following reasons: 

– It uses obscene or discriminatory words.

– It contains advertising or links to other websites.

– It does not relate to the activity being assessed.

– The customer has made a mistake and asked for their review to be edited or removed.

The reviews are too good, are they real?

All the reviews you see are from people who have enjoyed an activity with us. We’d love for you to tell us about your experience with gloogs.com on social media.

Is it possible to book physically?

Yes, of course! Visit one of our five physical shops and experience gloogs.com before you start your tour.

How can I pay for my bookings?

Our website offers a very simple and intuitive payment system and allows you to pay securely using Visa, MasterCard, American Express or PayPal. When you book through our website, it is not possible to pay at the destination or directly to the tour guide. Cash payment is only possible in one of our shops or at authorised merchants. (Physical shops)

Do I have access to all the places indicated in the itinerary?

We always try to make it clear if a monument is accessible or if you just walk past it. If we do not specify anything, it is normal that we do not go inside the monument.

Do I need to print out a / booking confirmation / ticket / QR code?

No, this is not necessary. All you need is your mobile phone. In addition, reducing paper consumption is one of our environmental principles.

Where is the meeting point for the activity?

We always try to determine the closest pick-up point for the booked tour. We will pick you up at the same hotel or at a nearby location. We include the information about the pick-up point and time in an email and are available to answer any further questions you may have.

FAQ: Your Guide to Booking With Confidence

At our platform, we have accumulated the most commonly asked faq and have worked tirelessly to provide comprehensive answers. We understand that the booking process can sometimes be overwhelming, and our aim is to eliminate any confusion or doubt you may have. If there are aspects that still seem unclear, we encourage you to explore our faq section.

FAQ: Navigating Through Our Platform

On our platform, you will find a complete A to Z guide that can assist you with your booking process. However, we understand that you may not have the time or need to go through every single question. That’s why we have implemented a search function that can help you narrow down your search field. Simply enter your query and our system will present you with the most relevant answers.

FAQ: Ensuring a Successful Booking

We want to make your booking experience as smooth as possible. That’s why we have taken the time to answer all possible questions you may have. From understanding our booking policies to learning how to modify your reservation, our faq section covers it all. We believe that information is power, and with our faq, we aim to empower you to make informed decisions.

Your Success is Our Priority

We are committed to providing an exceptional booking experience and we hope that our faq section will be a valuable resource for you. If you still have questions after exploring our faq, please do not hesitate to contact us. Our team is always ready to assist you and provide further clarification if needed. We are looking forward to helping you make your booking with confidence.

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Remember, our faq is designed to be a comprehensive guide to help you navigate through our platform and ensure a successful booking. We are constantly updating it with new information, so be sure to check back regularly for any updates. Thank you for choosing us for your booking needs. We look forward to serving you.

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