We have also listed the most popular FAQ's and have been very diligent in answering them as best as we can to leave you in no doubt about your booking. We are aware that there may be a lot of confusion. Please feel free to click through if anything seems unclear to you. Here you will find everything from A to Z that can help you with your booking process. Of course, you don't have to read through every question. Our search function will help you to narrow down your search field. We wish you success and hope to be able to answer all your questions.

Are there any special offerings for wheelchair users or physically challenged individuals or children?

Yes, this is possible on some of our events, please see the tour description for more details. But please feel free to tell the operator in advance by filling out the additional notes while booking.

What are the current Corona virus policies in Mallorca?

Since travel restrictions and policies can change frequently, we recommend that you check with the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), or local government agencies for the latest travel advisories.

How will my contact information be used?

When making a reservation, you will be asked to provide your phone number and email address. This information is sent with your reservation to our local provider so they can contact you in case of an emergency, for this reason we recommend that you provide a phone number and email address where we can reach you on the road.

Can I book private tours or special tours for groups?

Yes, this is possible for some of our events, you can see more details in the respective tour description.

What is offered in my tour, activity and can I change this tour or activity to my own needs?

All tours on gloogs.com are offered “as is”. We cannot make any changes to the itineraries listed, they are fixed. You can see more details in our tour descriptions.

What can I do if I have problems with my credit card payment?

If you have problems when trying to make a payment, it can be due to several reasons, these are the most common ones:

– Some information may be missing or incorrect, such as CVV security code, expiration date…. Please check the data you entered on the payment page and try again.

– Your account does not have enough money.

– Maybe it is a credit card that is not accepted by our payment page.

– The name of the credit card holder does not match the name on file with the credit card company.

– Sometimes banks block a payment that they consider unusual activity on the account. Before contacting us, please contact your bank. They will let you know if this was the case. The block will then be lifted at your request, and you can complete the transaction.

What is the name of the company that appears on my credit card?

Payments made to us will appear on your card statements as:

GLOOGS Marketing SL this is the name of the company that owns this website.

Is your website secure?

Yes, it is. For booking security, your data is transmitted using industry-standard 128-bit Secure Socket Layer (SSL) encryption. You must use a browser that supports SSL (the most modern).

Do you have excursions or products for customers who are taking a cruise?

Yes, we offer excursions to clients who arrive in Mallorca on a cruise ship and spend only a few hours on our island, more details can be found in the tour description.

In which areas of Mallorca do you offer excursions and activities?

We offer excursions and activities in all parts of Mallorca, covering the most visited areas: North Zone, South Zone, East Zone, West Zone and the Port of Palma.

FAQ: Your Guide to Booking With Confidence

At our platform, we have accumulated the most commonly asked faq and have worked tirelessly to provide comprehensive answers. We understand that the booking process can sometimes be overwhelming, and our aim is to eliminate any confusion or doubt you may have. If there are aspects that still seem unclear, we encourage you to explore our faq section.

FAQ: Navigating Through Our Platform

On our platform, you will find a complete A to Z guide that can assist you with your booking process. However, we understand that you may not have the time or need to go through every single question. That’s why we have implemented a search function that can help you narrow down your search field. Simply enter your query and our system will present you with the most relevant answers.

FAQ: Ensuring a Successful Booking

We want to make your booking experience as smooth as possible. That’s why we have taken the time to answer all possible questions you may have. From understanding our booking policies to learning how to modify your reservation, our faq section covers it all. We believe that information is power, and with our faq, we aim to empower you to make informed decisions.

Your Success is Our Priority

We are committed to providing an exceptional booking experience and we hope that our faq section will be a valuable resource for you. If you still have questions after exploring our faq, please do not hesitate to contact us. Our team is always ready to assist you and provide further clarification if needed. We are looking forward to helping you make your booking with confidence.

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Remember, our faq is designed to be a comprehensive guide to help you navigate through our platform and ensure a successful booking. We are constantly updating it with new information, so be sure to check back regularly for any updates. Thank you for choosing us for your booking needs. We look forward to serving you.